Tata Photon Plus Mobile Broadband Services
Stay Connected to the internet with Tata Photon Plus & enjoy high speed on affordable cost anywhere in the country – speed at your fingertips. Access internet anytime, anywhere with no additional roaming charges across the country. The user can enjoy mobile Internet at speeds nearing 3G speed (up to 3.1 Mbps). The speed is 20 times faster than the present 2G Internet which provides a speed of up to 153 Kbps. The device provides download speed up to 3.1 Mbps & up to 1.8 Mbps upload. The Photon device / dongle is currently being priced at Rs. 1499 with a seamless data coverage from across 5000+ towns with superior indoor connectivity. There would be more cities to be covered under the HSIA in the near future. Tata Photon Plus can be used on Plug 2 Surf 1x or 153 kbps speeds too. Previous to this, users had to go in for Tata Photon Whiz, Tata Plug 2 Surf (Tata USB card) or Tata wireless data card. But now, you have the option of choosing from Tata CDMA 1x USB modem, Tata broadband, Tata plug 2 surf, Tata wireless broadband connection, Tata data card Internet and Tata CDMA USB modem. You can browse the Net at high speeds and seamlessly with this device. Tata Photon Plus has simply revolutionized the mobile Internet market. It has redefined mobile Web surfing. Tata Photon has given a new dimension to social and entertainment applications on mobile. By carrying your mobile you would now be virtually carrying your world with you, wherever you go. Most excitingly, free national roaming is available with Tata Photon Plus.
We have introductory offers for Tata Photon under both Prepaid and Postpaid categories. There are different data offers which can be availed as per one’s requirements and choice. The plans range starts from Rs. 300 to Rs. 1500 in data categories
For all queries regarding Tata Photon plus & other services you can contact on the 24-hour dedicated Toll Free Helpline/ customer care number - 1800 266 121 and 1800 266 0000 or visit www.tataphoton.co.in. The turnaround time for the complaints has been reduced to 8 working hours and is monitored by the nodal. There are a range of services available such as Tata Photon Plus , Tata Photon Max & Tata Wi-Fi hub etc. & other mobile internet options.
The time of surfing such as morning or in peak hours, during which capacity is divided and speed could be slow or at night time when there is much less usage; total number of Photon Plus users at a time. There are many Tata Photon Plus base stations covering their respective and particular areas or jurisdictions. So, the speed also depends on the number of users accessing the internet at one time; the signal also gets weakened because of obstructions between the base station and the location of the user. For example, if the user is using the Tata Photon connection in the basement of a building then the signal strength can significantly reduce; Photon Plus connectivity speed also depends on the server capacity of the websites accessed by the Photon user. The servers of other sites may be slow to respond and hence slow speed. Another factor is the location of servers accessed. The server of a site located outside India takes longer time than a server located in India. For example, www.yahoo.co.in is accessible in less time than www.yahoo.com; the number of simultaneous open windows or sites also affects the speed. Opening more web pages in multiple windows divides the speed and speed is lowered. Photon Plus speed also gets affected by the number of hops between Tata and the end user. If the user is downloading and uploading data at the same time, then speed gets divided and hence slowed.
TTSL is a pioneer of the Customer Service Charter, a unique commitment guaranteeing a new level of service & support.
The 2 hours delivery time is the estimated time depending on operating conditions; the service guarantee may be withdrawn temporarily in view of difficult operating conditions for delivery from / after a confirmed booking is done.